Privacy Policy
Effective Date: 07 September 2023
At Tree Heritage, we are committed to protecting your privacy and safeguarding the personal information you provide to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, products, and services. By accessing or using our services, you consent to the terms of this Privacy Policy.
Information We Collect:
We may collect personal information from you when you interact with our website or use our services. The types of personal information we may collect include:
Contact Information: such as your name, email address, phone number, and mailing address.
Account Information: if you create an account with us, we may collect information such as your username, password, and other account-related details.
Communication Information: including any information you provide when you contact us, submit inquiries, or participate in surveys or promotions.
Usage Information: we may collect information about your interactions with our website, such as your IP address, browser type, device information, and browsing activities.
How We Use Your Information:
We may use the personal information we collect for various purposes, including:
To provide and improve our services, products, and customer support.
To communicate with you regarding your inquiries, orders, and account-related matters.
To send you promotional materials, newsletters, or other information that may be of interest to you (you can opt-out of receiving marketing communications at any time).
To conduct research and analysis to improve our website, products, and services.
To comply with legal obligations or resolve any disputes that may arise.
Information Sharing and Disclosure:
We understand the importance of keeping your personal information secure and confidential. We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your personal information with trusted service providers and partners who assist us in delivering our services or conducting our business operations. These parties are obligated to keep your information confidential and use it solely for the purposes we specify.
We may also disclose your personal information if required by law or in response to a valid legal request, such as a court order or government investigation.
Data Security:
We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. We implement industry-standard security measures to ensure the confidentiality and integrity of your data. However, please note that no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
Data Retention:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Privacy Choices:
You have the right to review, update, or delete the personal information we hold about you. You may also choose to opt-out of receiving marketing communications from us. To exercise these rights or for any privacy-related inquiries, please contact us using the information provided below.
Changes to this Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your personal information.
Contact Us:
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Tree Heritage
North Road
Hertford
SG14 2PW
Email: hello@treeheritage.com
By using our services or providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.
